Worldwide DSG Mail-in Repairs

Worldwide · Mail-in service

DSG Mail-in Repairs

Send us your faulty DQ200, DQ250, DQ500, DQ381 or DL501 mechatronic or TCU from anywhere in the world. We test, repair and code it in our Cape Town workshop, then ship it back plug-and-play.

Request a quoteWhatsApp us
Supported units

Gearboxes we repair

Not sure which unit you have? Send us the part number on the label and we will confirm.

DQ200

DQ200 0AM / 0CW · 7-speed dry

Mechatronics and TCUs we repair. Typical faults:

  • Mechatronic hydraulic pressure loss
  • Cracked accumulator housing
  • Solenoid valve faults
  • TCU board / sensor faults
See DQ200 fault codes →
DQ250

DQ250 02E / 0D9 · 6-speed wet

Mechatronics and TCUs we repair. Typical faults:

  • Mechatronic TCU faults
  • Gear position sensor faults
  • Clutch pressure regulation faults
  • Harsh or slipping engagement
See DQ250 fault codes →
DQ500

DQ500 0BH / 0BT · 7-speed wet

Mechatronics and TCUs we repair. Typical faults:

  • TCU and sensor faults
  • Pressure regulation faults
  • Shift valve faults
  • Limp mode
See DQ500 fault codes →
DQ381

DQ381 0GC · 7-speed wet

Mechatronics and TCUs we repair. Typical faults:

  • Mechatronic TCU faults
  • Clutch adaptation issues
  • Pressure sensor faults
  • Limp mode
See DQ381 fault codes →
DL501

DL501 0B5 · 7-speed wet (Audi S tronic)

Mechatronics and TCUs we repair. Typical faults:

  • Mechatronic hydraulic faults
  • TCU sensor faults
  • Clutch pressure faults
  • Gear engagement faults
See DL501 fault codes →
How it works

Five steps, start to finish

STEP 01

Request a quote

Send the form below or WhatsApp us your gearbox type, part number, VIN and fault codes. We confirm we can help before you ship.

STEP 02

Pack and ship

Pack the unit as shown below and send it by courier (DHL, FedEx, Aramex or similar) to our Cape Town workshop.

STEP 03

Bench test and diagnosis

We bench test the unit and send you a diagnosis report with the repair quote for approval.

STEP 04

Repair and test

Once approved we repair, code and test the unit so it goes back plug-and-play.

STEP 05

Return shipping

We ship it back to you by tracked courier, with the tracking number sent to you.

HOW TO PACK

Pack it safely

  • Drain the fluid from the unit before shipping.
  • Seal the unit in a plastic bag to stop leaks.
  • Use a sturdy box with plenty of padding so it can’t move.
  • Label the unit with your VIN, part number and fault codes.
WHAT TO INCLUDE

Inside the box

  • Vehicle VIN
  • Unit part number
  • Fault codes and symptoms
  • Your name, email, phone and return address
SHIPPING & CUSTOMS

Shipping

  • You send the unit by courier, e.g. DHL, FedEx or Aramex.
  • We return it by tracked courier.
  • International: mark the parcel “Repair and return”.
  • Any import duties or taxes in your country are for the customer’s account.
GUARANTEE

6-month guarantee

Every repair carries our 6-month guarantee.

PRICING

Pricing

  • Initial diagnosis: R500 (approx. €27)
  • Repairs: R3,500 to R9,000 (approx. €190 to €490), depending on the faults found
  • We give you a final quote after diagnosis, before any repair work starts.
  • Shipping is extra.

Euro figures are approximate at the current exchange rate.

Ship-to address

Where to send it

Please contact us before shipping so we can confirm the repair and expect your parcel.

VAG DSG Solutions
29 Eleventh Avenue
Zeekoevlei, Cape Town 7941
South Africa
WhatsApp +27 68 593 2233
Get started

Request a repair quote

Fill in the form and we will reply by email.

← Back

Thank you for your response. ✨